Internet Marketing

How is AI Changing Search and What Do I Need to Do?

Search is no longer just a list of blue links. AI Overviews appear on a large share of Google results, AI Mode offers conversational exploration, and tools like ChatGPT, Perplexity, and Gemini answer questions directly. Users increasingly get what they need without clicking through to a website.

This shift is already measurable. Studies show that when an AI summary is present, traditional organic click-through rates drop substantially—sometimes by roughly half for top-ranking pages. Pew Research found users clicked a traditional result only about 8% of the time when an AI summary appeared, versus 15% when one did not. Many sessions now end on the results page itself.

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Can I Pay Google To Get Reviews?

Google does not allow paid reviews.  For instance, you cannot directly pay a client to leave a review without being in violation of Google’s policies.  Additionally, you cannot request reviews with incentives (i.e. the first 100 people to leave a review are eligible for a giveaway, etc.).  You can, however, incentivize your staff to get reviews from clients, vendors, etc. 

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How Do I Get Google Reviews?

The easy answer to getting reviews is to ask for them ; however, we get busy and forget to do that.  A better approach is to build ‘asking’ into your sales process.  If you are a traditional retailer, asking at the point of purchase is a good idea ; a home remodeler – ask at project completion, appliance store – ask after the delivery, etc.  The best time to ask for a review is when you feel your customer will be the happiest (and most willing to take time to offer a positive review).   Here are some other pointers to help get positive reviews for your organization:

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What Is a Virtual Tour?

And Would It Benefit Your Organization? Market Valuation & Growth Forecasts The virtual tour industry is experiencing a rapid transition from a niche tool to a standard business requirement across multiple sectors. The market’s expansion is fueled by specific technological shifts and changing consumer behaviors.  Google Business Profile (GBP) Evolution In 2026, Google transitioned GBP

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